Terms & Conditions

Agreement to these terms

These terms govern the coaching relationship between you ("the athlete") and Michael Larter trading as Uncharted Run Coaching ("the coach", "I", "me"), based in Cape Town, South Africa. By purchasing a program, completing onboarding, or otherwise engaging my coaching services, you agree to be bound by these terms.

What coaching is (and isn't)

I provide personalised running training plans, guidance, and support based on the information you provide during onboarding and throughout our relationship. Coaching is not medical advice, physiotherapy, or a substitute for professional medical care. I am not a doctor, and nothing I provide should be treated as a diagnosis or medical treatment.

Medical disclaimer & assumption of risk

Endurance training carries inherent risks, including but not limited to injury, overexertion, and, in rare cases, more serious medical events. By engaging my services you confirm that:

• You are voluntarily participating in a training program and understand the physical risks involved
• You believe yourself to be in good enough health to participate, and have consulted a doctor if you have any pre-existing condition that could be affected by exercise
• You are responsible for disclosing accurate and complete health and injury information, and for telling me promptly if anything changes
• You will stop training and seek medical attention if you experience pain, dizziness, chest discomfort, or any other concerning symptom

Your responsibilities

You agree to follow training guidance in good faith, use appropriate and safe equipment, train in safe conditions and locations, and communicate honestly about your progress, injuries, and life circumstances that may affect your training. Training plans are built around the information you give me: incomplete or inaccurate information may lead to a plan that isn't appropriate for you.

Payment & billing

Once-off programs are paid in full at the time of purchase. Monthly coaching is billed automatically on a recurring basis until cancelled. Prices may change from time to time; where they do, existing subscribers will be given reasonable notice before any change takes effect on their subscription.

Refunds & cancellation

Full details are set out in the Refund & Cancellation Policy. In short:

For 1:1 Coaching specifically: once any coaching service has been provided for a billing period, including a training plan, check-in, or consultation, that period is non-refundable. A refund is only available if you cancel before any service has been delivered for that period. You may cancel your subscription at any time to stop future billing.

Communication

I aim to respond to messages within 24 hours during the week. Communication happens via email, WhatsApp, or TrainingPeaks depending on what you prefer. This is not an emergency service: if you have a medical emergency, contact emergency services directly.

Intellectual property

Training plans, programs, and materials I provide are for your personal use only. They may not be copied, resold, or shared with others without my written permission.

Confidentiality

Health, performance, and personal information you share with me is kept confidential and used only to inform your coaching, in line with the Privacy Policy.

Limitation of liability

To the fullest extent permitted by law, I am not liable for any injury, loss, or damage arising from your participation in training, except where caused by my gross negligence or wilful misconduct. Coaching guidance is provided based on the information available to me at the time, and does not guarantee any specific outcome or result.

Ending the coaching relationship

You may stop working with me at any time by cancelling your subscription. I may also end the coaching relationship at my discretion, for example if communication breaks down, if it becomes clear coaching isn't a good fit, or in the interest of your safety. Where I end an active monthly subscription partway through a paid period, you will be refunded for the unused portion of that period.

Changes to these terms

I may update these terms from time to time. Material changes will be communicated to active clients. Continued use of coaching services after a change takes effect means you accept the updated terms.

Governing law

These terms are governed by the laws of South Africa.

Questions

If anything here is unclear, get in touchbefore you start, I'm happy to talk it through.