Privacy Policy

Who I am

This website is operated by Michael Larter trading as Uncharted Run Coaching, based in Cape Town, South Africa. If you have any questions about this policy, contact me .

What information I collect

When you use this website or contact me, I may collect the following information:

• Your name and email address when you submit a contact or intake form
• Information about your running background, goals, and health that you provide voluntarily
• Payment information processed securely through our payment provider: I do not store card details
• Basic usage data such as pages visited, collected anonymously via analytics

How I use your information

I use the information you provide to:

• Respond to your enquiries and deliver coaching services
• Create and manage your personalised training program
• Process payments and send receipts
• Communicate with you about your program or account
• Improve the website and services

Who I share your information with

I do not sell or share your personal information with third parties for marketing purposes. Your information may be shared with service providers who help me operate this website and deliver services, including payment processors and email platforms. These providers are contractually obligated to keep your information secure.

Data retention

I retain your personal information for as long as necessary to provide services and comply with legal obligations. If you would like your data deleted, please contact me and I will action your request within 30 days.

Your rights

Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact me at contact me with your request and I will respond within 30 days.

Cookies

This website may use cookies for basic functionality and anonymous analytics. No personally identifiable information is stored in cookies. You can disable cookies in your browser settings at any time.

Changes to this policy

I may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.